How To Cancel Vivamax Subscription?

Canceling a Vivamax subscription can feel like trying to solve a puzzle. I remember the first time I attempted to cancel my own subscription—it was a maze of menus and options, and I wasn’t sure if I’d actually canceled it or just paused it. If you’ve ever found yourself wondering if you’ve truly canceled or if you’ll still be charged next month, you’re not alone.

In this guide, I’ll walk you through each step to make sure your cancellation is straightforward, whether you’re using the Vivamax app, website, Android, iOS, or even Sky Cable. With clear answers on refunds, billing, and customer support, you’ll have everything you need to confidently cancel your Vivamax account.

Why Cancel Your Vivamax Subscription

Vivamax is popular for its collection of Filipino films, series, and exclusive content. But for some users, there might come a time when canceling the service makes more sense. Reasons for canceling range from trying to save on recurring expenses, exploring other streaming platforms, or simply taking a break from paid subscriptions.

Vivamax users should also consider that canceling is sometimes preferable to just letting the subscription auto-renew if they’re only casual viewers. Either way, knowing how to navigate the cancellation process can save you both money and hassle.

Before Canceling Vivamax Subscription

Canceling a Vivamax subscription isn’t just about hitting a “cancel” button—it’s essential to understand how the timing of your cancellation affects your access, billing, and eligibility for refunds. Here are a few considerations to keep in mind:

Billing Cycles and Auto-Renewal

Vivamax uses auto-renewal for all its plans, meaning that unless you actively cancel your subscription, you’ll continue to be billed according to your original billing date. The billing period aligns with the subscription plan you chose, whether it’s a weekly, monthly, or 3-day plan. Vivamax will bill you automatically until you cancel.

Plan Types and Costs

Vivamax offers several subscription plans, each with a different billing cycle and price:

Plan Type	Cost	Billing Period
3-Day Plan	PHP 29	Every 3 days
Weekly Plan	PHP 49	Weekly
Monthly Plan	PHP 149	Monthly

Knowing your plan type can help you understand when your next billing date is, which is important for canceling without being charged an extra cycle.

Can You Cancel Vivamax Subscription Anytime?

Yes, you can cancel your Vivamax subscription anytime, but it’s important to know how timing affects your access and charges. When you cancel, your subscription will not renew on the next billing date. However, you’ll still have access to Vivamax until the end of your current billing period.

For example, if you cancel a monthly subscription on the 15th, but your billing date is the 30th, you can continue to watch Vivamax content until the end of the month.

Note: Vivamax does not issue pro-rated refunds for mid-cycle cancellations. This means you’ll pay for the full period even if you cancel midway through.

How to Cancel Vivamax Subscription by Device and Platform

Different devices and platforms have unique cancellation steps. Here’s how to go about canceling your Vivamax subscription depending on where you initially subscribed.

Canceling Directly on the Vivamax Website or App

If you subscribed via the Vivamax website or directly through the app, you’ll need to follow these steps:

1. Log into your Vivamax Account: Head to the Vivamax website or open the app on your mobile device and log in with your credentials.
2. Access Subscription Settings: Find the “Account” or “Subscription” section in your account settings.
3. Cancel Subscription: Look for an option to “Cancel Subscription.” Confirm your choice when prompted.

After canceling, you should receive a confirmation email from Vivamax. Keep this for your records, as it serves as proof of your cancellation.

Tip: Always double-check that the cancellation went through by verifying in your account settings or contacting customer service if you’re unsure.

Canceling Vivamax Subscription on Android Devices

If you subscribed through Google Play Store on an Android device, here’s what you need to do:

1. Open Google Play Store: Launch the Google Play Store on your Android device.
2. Access Account Settings: Tap on your profile icon, then go to “Payments & Subscriptions.”
3. Manage Subscriptions: Find Vivamax in your list of active subscriptions.
4. Select Cancel Subscription: Tap “Cancel Subscription” and confirm.

Once you’ve canceled, Google will stop recurring charges. You can still use Vivamax until your subscription expires at the end of the billing cycle.

Canceling Vivamax Subscription on iOS (Apple Devices)

For users who subscribed to Vivamax through the Apple App Store on iOS, follow these steps:

1. Open Settings: Go to the “Settings” app on your iOS device.
2. Tap on Your Apple ID: At the top, tap your name or Apple ID.
3. Subscriptions: Select “Subscriptions” to view all active subscriptions.
4. Cancel Vivamax: Find Vivamax in the list and tap on it, then select “Cancel Subscription.”

Apple will process your cancellation, and as with other methods, you’ll retain access until the end of the current billing period.

Canceling Vivamax Subscription on Huawei Devices

If you’re a Huawei user who subscribed through Huawei AppGallery, use the following steps:

1. Open AppGallery: Launch the AppGallery app on your Huawei device.
2. Go to Account Settings: Tap on “Me,” then choose “Account Center.”
3. Access Subscriptions: Find Vivamax in your subscriptions list.
4. Select Unsubscribe: Choose the option to unsubscribe, and confirm.

Huawei will halt further charges but allow you to use the subscription until it naturally ends.

Note: Each platform processes cancellations differently. Make sure you receive a confirmation email or check your account settings to confirm the cancellation.

Special Cases: Canceling Vivamax Subscription for Sky Cable Users

If you access Vivamax through Sky Cable, you’ll need to cancel via your cable provider rather than directly through Vivamax or any app store. Here’s how:

1. Contact Sky Cable Customer Service: Reach out to Sky Cable through their hotline or official website.
2. Request to Cancel Vivamax Add-On: Inform the customer support team that you want to cancel your Vivamax subscription.
3. Follow Their Instructions: The agent may ask you for account verification details and specific steps to complete the cancellation.

Sky Cable might have its own policies on refunds or cancellation deadlines, so be sure to clarify these with the representative.

Tip: Write down any details or confirmation numbers provided by the customer service agent to keep track of your cancellation.

Can You Get a Refund After Canceling Vivamax?

The Vivamax refund policy is straightforward but limited. Here are the conditions you need to meet to qualify:

• 48-Hour Cancellation: If you cancel within 48 hours of subscribing, you may be eligible for a refund. However, eligibility varies by platform, especially if you subscribed via a third-party app store like Google Play or Apple.
• No Pro-Rated Refunds: For cancellations made after the initial 48 hours, Vivamax typically does not offer refunds, even if you’ve only partially used the billing period.

If you believe you’re eligible for a refund, here’s how to initiate the request:

1. Contact Vivamax Customer Support: Explain your reason for requesting a refund and provide any necessary details like account info and transaction ID.
2. Request via App Store: If you subscribed through Google Play or Apple App Store, you’ll need to reach out to them directly for refund requests. Each platform has its own refund policies.

Platform	Refund Policy
Vivamax Website/App	48-hour window for refunds
Google Play Store	May offer refunds, but terms vary
Apple App Store	Refund requests handled directly by Apple
Sky Cable	Contact Sky Cable for specific refund policies

How to Contact Vivamax Customer Support for Assistance

Vivamax provides several ways to reach out if you need help with cancellation, billing, or any other issue. Here are some effective ways to contact Vivamax customer support:

• Vivamax Website Support: Log into your Vivamax account on the website and visit the support section to access chat or email options.
• Email Support: Send a detailed email to Vivamax’s customer service team, including your account info and reason for contacting.
• Social Media: Vivamax’s social media profiles on platforms like Facebook and Twitter may also offer support.

Tip: When contacting customer support, be clear and specific about your issue. This can help speed up response times and get your issue resolved faster.

Conclusion

Canceling a Vivamax subscription is simple but requires attention to platform-specific details. Whether you’re using Android, iOS, or a third-party provider like Sky Cable, this guide provides all the steps you need. Remember to cancel before the end of your billing cycle to avoid extra charges and check if you’re eligible for a refund under Vivamax’s 48-hour policy. For further assistance, Vivamax’s customer support team is always ready to help.

Frequently Asked Questions

Can You Cancel Vivamax During a Free Trial Without Being Charged?

Yes, if you cancel during the free trial period, you won’t be charged when the trial ends. However, make sure to cancel before the trial’s last day to avoid unexpected charges.

Is There a Way to Downgrade Instead of Canceling?

Vivamax currently doesn’t offer a downgrade option within the same account. You can choose a shorter plan like the Weekly Plan if you want reduced expenses without fully canceling.

What Happens If I Cancel on My Billing Date?

If you cancel on the billing date, the cancellation may not take effect until the following billing period. Always aim to cancel a day or two before your billing date to avoid extra charges.