A few months ago, I found myself wondering how to cancel Stitch Fix. Like many others, I initially loved the convenience of having a personal stylist curate outfits for me, but over time, my needs changed. Whether it’s about cutting costs, trying out alternatives, or simply pausing the service, canceling Stitch Fix is a decision many face.
If you’re in the same boat, don’t worry—ending your subscription is easier than you might think. In this guide, I’ll walk you through the exact steps to cancel Stitch Fix, address common questions, and even suggest alternatives to keep your styling journey alive.
Can You Cancel Stitch Fix Anytime?
Yes, you can cancel your Stitch Fix subscription at any time. Unlike some services that lock you into long-term contracts, Stitch Fix operates on a flexible model designed to fit your needs. This means you’re free to pause, skip, or cancel deliveries whenever you choose.
However, it’s essential to understand the difference between skipping a delivery and completely canceling your subscription. If you only skip a delivery, your subscription remains active, and future orders will still be scheduled. Canceling your subscription ensures that no further Fixes are prepared for you.
Another crucial detail to keep in mind is that any styling fees you’ve paid are non-refundable. For instance, the standard $20 styling fee or the $59 Style Pass fee (if applicable) won’t be returned even if you decide to cancel after making a payment.
Quick Note on Styling Fees
| Fee Type | Amount | Refundable? |
|---|---|---|
| Standard Styling Fee | $20 | No |
| Style Pass | $59 | No |
How To Cancel Stitch Fix Subscription
Stitch Fix offers several cancellation methods, and choosing the right one depends on your preferred communication style. Whether you’re tech-savvy or prefer a personal touch, Stitch Fix provides options via their website, mobile app, email, phone, and live chat.
Let’s explore each method in detail.
Cancel Stitch Fix Via Website
The Stitch Fix website is one of the most straightforward platforms for managing your subscription. Here’s how you can cancel your account:
First, log in to your Stitch Fix account by visiting Stitch Fix’s website. Once logged in, navigate to the “Account Settings” section, which is typically found under your profile icon in the top right corner.
In the account settings, you’ll see an option labeled “Manage Fix Frequency.” Clicking this will take you to a page where you can modify your subscription preferences, including canceling. Follow the on-screen prompts to complete the cancellation process.
Stitch Fix may ask for feedback during this process. While providing feedback isn’t mandatory, it can be helpful if you have specific reasons for canceling, such as dissatisfaction with the service or financial concerns.
Finally, ensure you receive a confirmation email. This serves as proof that your subscription has been successfully canceled. If you don’t receive this email within a few hours, contact their support team to confirm.
Cancel Stitch Fix Via Mobile App
For those who prefer using their smartphones, the Stitch Fix mobile app provides a convenient way to cancel your subscription. Begin by opening the app and logging into your account.
Once inside, tap on the menu icon (usually found in the top-left corner) and select “Account Settings.” Similar to the website process, look for the “Manage Fix Frequency” option and choose to cancel your subscription.
The app will guide you through a series of steps, which may include providing feedback. It’s essential to follow all prompts until you see a cancellation confirmation message on your screen.
The mobile app is particularly useful for on-the-go users, as it allows you to manage your subscription without needing access to a computer.
Cancel Stitch Fix Via Email
If you prefer written communication, emailing Stitch Fix’s customer support team is a viable option. Send your cancellation request to hello@stitchfix.com with the subject line “Subscription Cancellation Request.”
In the body of the email, include the following details:
- Your full name
- The email address associated with your Stitch Fix account
- A clear statement requesting cancellation of your subscription
- Optional: Your reason for canceling
Here’s an example of what your email might look like:
Subject: Subscription Cancellation Request
Dear Stitch Fix Team,
I hope this email finds you well. Please cancel my Stitch Fix subscription effective immediately. My account email is [YourEmail@example.com]. If you require additional information, don’t hesitate to reach out.
Thank you,
[Your Full Name]
After sending the email, you should receive an acknowledgment within 24-48 hours. Be sure to check your spam folder if you don’t see a reply in your inbox.
Cancel Stitch Fix Via Phone
Sometimes, a quick phone call is the fastest way to resolve subscription issues. To cancel Stitch Fix via phone, dial (844) 386-3850 during their customer service hours, typically Monday through Friday.
When speaking with the representative, provide your account information, such as your registered email and name. Politely state your intention to cancel your subscription and confirm that no future deliveries will be scheduled.
It’s a good idea to ask for a cancellation confirmation number or email during the call. This ensures you have a record of the transaction should any issues arise later.
Cancel Stitch Fix Via Web Chat
For those who prefer a real-time solution without making a phone call, Stitch Fix’s live chat feature is an excellent alternative. Access the live chat option by visiting their Help Center on the Stitch Fix website.
Once connected to a representative, explain your request to cancel your subscription. Be prepared to verify your account information to speed up the process.
Live chat is particularly helpful because it allows you to get immediate assistance, and many users find it more efficient than waiting for email responses.
Alternatives To Stitch Fix Subscription
If you’re considering canceling Stitch Fix but still want access to a personal styling service, several excellent alternatives can meet your needs.
| Service | Focus Area | Pricing Starts At |
|---|---|---|
| Trunk Club | High-end brands | $25 styling fee |
| Wantable | Activewear and basics | $20 styling fee |
| Le Tote | Clothing rental service | $59 per month |
| Dia & Co. | Plus-size fashion | $20 styling fee |
These services offer similar convenience and customization, so it’s worth exploring them before completely giving up on the personal styling model.
Conclusion
Canceling Stitch Fix doesn’t have to be a headache. Whether you choose the website, app, email, phone, or live chat, Stitch Fix provides multiple ways to make the process easy and convenient. Be sure to follow up and confirm your cancellation to avoid surprise charges.
If you’re exploring alternatives, services like Trunk Club or Wantable might be a better fit for your needs. Personal styling doesn’t have to stop with Stitch Fix—find what works best for you!
Let us know your experiences with Stitch Fix cancellations, and feel free to share additional tips in the comments below.
FAQs
How Do I Return My Stitch Fix?
Returning items is simple. Use the prepaid return envelope included in your shipment and drop it off at any USPS location. Ensure returns are made within three days to avoid being charged.
How Do I Cancel Stitch Fix Completely?
To cancel completely, follow one of the methods outlined above. Double-check that you receive a confirmation email or reference number to ensure no future charges occur.
Why Did Stitch Fix Charge Me $20?
The $20 charge is a styling fee applied to each Fix. This fee is credited toward any item you decide to purchase from your shipment. However, it is non-refundable if you return all items.
Joseph Dean is a dedicated author at Techy Nomy, specializing in creating easy-to-follow guides on how to cancel and activate various subscriptions. With a passion for simplifying the digital experience, Joseph delivers clear and concise content to help readers manage their services efficiently.