I remember signing up for Roman’s subscription service when I first needed help managing hair loss, impressed by their FDA-approved treatments and discreet delivery. But as my needs changed, I realized it was time to move on, and figuring out how to cancel Roman subscription felt overwhelming.
Whether you’re using Roman for erectile dysfunction, mental health, or The Body Program, understanding the cancellation process—be it stopping refills or deleting your account—can save you time, money, and hassle. This guide breaks it all down, so you stay in control of your subscription.
What Is a Roman Subscription?
Roman, part of the Ro Health platform, provides telemedicine services focused on men’s health. Subscribers receive customized treatments, ongoing medical support, and discreetly packaged medications delivered to their door.
The service spans a variety of health concerns:
- Erectile Dysfunction (ED): FDA-approved medications like sildenafil and tadalafil.
- Hair Loss: Treatment plans that include finasteride, minoxidil, and shampoos.
- Mental Health: Therapy and medications for anxiety and depression under the Ro Mind program.
- Weight Management: A structured plan through The Body Program for achieving and maintaining a healthy weight.
Roman offers flexible subscription options, with prices starting at $35/month for hair loss treatments and going up to $87 for a three-month supply of ED medications. These subscriptions include automatic refills, which ensure uninterrupted service.
Features of a Roman Subscription
Roman combines convenience and privacy with its services. Subscribing allows you to consult licensed healthcare providers, receive medication recommendations, and enjoy the ease of auto-refills. Every aspect is designed for discretion, right down to the packaging.
However, its subscription model requires careful management. If you’re not vigilant, you might receive a refill when you no longer need it or face unwanted charges.
Can You Cancel Roman Subscription Anytime?
Yes, Roman allows you to cancel your subscription at any time. However, it’s important to note a few things:
- Cancellation Timing: You must cancel before your next refill date to avoid charges, as Roman doesn’t offer refunds for shipped medications.
- Account Access: All cancellations require access to your account via the app, website, or customer support.
If you’re unsure about your subscription status, you can check the Account Settings on the Roman platform to verify your next refill date or current plan.
Quick Tip: Mark refill dates on your calendar so you can cancel on time if needed.
How to Cancel Roman Subscription
Roman provides multiple ways to cancel your subscription, each suited to your preferred method of communication. Below is a step-by-step guide for each option.
Cancel Roman Subscription Through the Website
To cancel via the Roman website, start by logging into your account. Navigate to the Account Settings section, where all active subscriptions are listed. From here, select the specific plan you want to cancel.
Once you’ve chosen the plan, click on Cancel Subscription and follow the on-screen instructions to confirm your request. Roman will usually send a confirmation email once the cancellation is complete.
It’s crucial to double-check for this email, as it serves as proof that your subscription won’t renew. If you don’t receive confirmation within 24 hours, contact Roman’s customer support to ensure the cancellation was processed.
Cancel Roman Subscription Through the App
For those who prefer managing subscriptions on their phones, the Roman app is another convenient option. Open the app and log in to your account. Head to the Settings or Subscriptions tab and locate the plan you want to cancel.
Tap the Cancel button and follow any prompts to complete the process. Similar to the website, you should receive a confirmation email once the cancellation has been processed.
Make sure your app is updated to the latest version to avoid any glitches. If you encounter issues, consider switching to another cancellation method.
Cancel Roman Subscription via Phone
If you’re someone who values human interaction, canceling your subscription over the phone is an excellent choice. Contact Roman’s customer support at (888) 798-8686 during their business hours.
You’ll need to provide some basic information, including your full name, email address, and subscription details. The representative will process your cancellation request and should confirm it on the call. To be safe, ask them to send a cancellation confirmation email.
Cancel Roman Subscription via Email
Canceling through email is straightforward but may take longer than other methods. Draft an email with the subject line Request to Cancel Subscription and include your full name, registered email address, and the details of the subscription you want to cancel.
Send the email to support@getroman.com. Roman’s customer service team typically responds within 1-2 business days, so make sure you plan accordingly if you’re close to your refill date.
How to Stop Prescription Refills
If you want to pause or stop auto-refills without canceling your entire subscription, Roman allows you to manage this setting separately. Log in to your account, go to the Medications section, and turn off the auto-refill option for the specific prescription.
Stopping refills can be useful if you’re temporarily pausing treatment or switching to another provider. However, remember that turning off auto-refills doesn’t cancel your subscription.
How to Delete Your Roman Account
If you want to go a step further and delete your account, you’ll need to contact Roman’s customer support. Deleting your account cancels all active subscriptions and removes your personal data from their system.
Before proceeding, download or save any important medical records, as these may not be retrievable after account deletion.
Alternatives to Roman Subscription
If Roman doesn’t meet your needs anymore, there are plenty of alternatives that offer similar services. Here’s a comparison table:
| Provider | Specialty | Price | Key Features |
|---|---|---|---|
| Hims | ED, hair loss, mental health | From $20/month | Comprehensive men’s health services |
| Keeps | Hair loss treatments | From $25/month | Subscription-based hair loss products |
| Lemonaid Health | Telemedicine for various issues | From $25 per consult | Broad range of telehealth services |
| BlueChew | ED treatments (chewable tablets) | From $20/month | Focused on erectile dysfunction solutions |
| PlushCare | General telehealth services | From $14.99/month | Includes mental health and primary care |
Each of these services has unique features, so it’s worth researching to find the one that fits your requirements.
Conclusion
Canceling a Roman subscription is straightforward if you follow the right steps. Whether you choose to cancel via the website, app, phone, or email, it’s important to time your cancellation carefully to avoid unnecessary charges. For those looking for alternatives, services like Hims and Keeps offer excellent options tailored to men’s health.
By managing your subscriptions wisely, you stay in control of your health and finances. If Roman’s services no longer suit your needs, the information here ensures a hassle-free cancellation process.
FAQs
How Much Does Roman Cost Per Month?
Roman subscriptions cost $35 per month for monthly plans or $87 every three months for quarterly plans. Discounts, such as $15 off the first order, may be available for new users.
Can I cancel a Roman order online?
Yes, you can cancel a Roman order online. Log in to your Roman account on their website, go to the Care tab, select the treatment plan, and turn off auto-refills to cancel.
Joseph Dean is a dedicated author at Techy Nomy, specializing in creating easy-to-follow guides on how to cancel and activate various subscriptions. With a passion for simplifying the digital experience, Joseph delivers clear and concise content to help readers manage their services efficiently.