How To Cancel PCH Intelius Subscription?

In today’s digital age, background checks and people search services have become increasingly popular. One such service is PCH Intelius, a subscription-based platform that offers various information lookup options. However, there may come a time when you decide to cancel your subscription. This comprehensive guide will walk you through the process of canceling your PCH Intelius subscription and provide valuable insights about the service.

Understanding PCH Intelius Subscriptions

Before we dive into the cancellation process, let’s take a closer look at what PCH Intelius offers and why you might have subscribed in the first place.

Types of Subscriptions Offered

PCH Intelius provides several subscription plans, each catering to different needs:

1. People Search plan: This basic plan allows users to search for individuals and access basic information.
2. Reverse Phone Lookup + People Search plan: In addition to people search, this plan includes the ability to look up phone numbers.
3. Address Lookup + People Search plan: This comprehensive plan combines address lookup capabilities with people search features.

Pricing Breakdown

Here’s a breakdown of the pricing for each plan:

Plan	Monthly Price	Annual Price
People Search	$24.99	$199.99
Reverse Phone Lookup + People Search	$29.99	$239.99
Address Lookup + People Search	$34.99	$279.99

Note: Prices may vary and are subject to change. Always check the official PCH Intelius website for the most up-to-date pricing information.

What Each Subscription Includes

• People Search plan: Basic background checks, contact information, and public records.
• Reverse Phone Lookup + People Search plan: All features of the People Search plan, plus the ability to identify unknown callers.
• Address Lookup + People Search plan: All features of the previous plans, plus detailed property information and neighborhood data.

The Pros and Cons of PCH Intelius

Look into the key advantages and drawbacks of using PCH Intelius for background checks and information lookup.

Benefits of Using the Service

1. Comprehensive background checks
2. Access to public records
3. Reverse phone lookup capabilities
4. Address lookup features
5. User-friendly interface

Drawbacks and Limitations

1. Auto-renewing membership can lead to unexpected charges
2. Complaints about hidden fees
3. Information may not always be up-to-date
4. Privacy concerns for individuals being searched

Alternatives in the Market

• BeenVerified
• TruthFinder
• Spokeo
• Instant Checkmate

Reasons to Consider Canceling Your PCH Intelius Subscription

While PCH Intelius offers valuable services, there are several reasons why you might want to cancel your subscription:

1. Cost vs. Value Analysis: The subscription fees may not justify the frequency of use.
2. Privacy Concerns: You may be uncomfortable with the amount of personal information available.
3. Inaccurate or Outdated Information: The data provided may not always be current or correct.
4. Limited Use Cases: Your need for background checks or people searches may have diminished.

Before You Cancel: Important Steps

Before initiating the cancellation process, take these crucial steps:

1. Review Your Subscription Terms: Understand any potential cancellation fees or notice periods.
2. Download Saved Reports: If you have any saved reports, download them before canceling.
3. Check for Pending Charges: Ensure there are no outstanding charges on your account.

How to Cancel Your PCH Intelius Subscription Online

Follow these steps to cancel your subscription online:

1. Visit the official PCH Intelius website.
2. Log in to your account using your credentials.
3. Navigate to the “My Account” section.
4. Look for “Membership Settings” or a similar option.
5. Click on “Cancel Subscription” or “Manage Subscription.”
6. Follow the prompts to confirm your cancellation.
7. Look for a “CANCELLATION SUCCESSFUL” message or similar confirmation.

Pro Tip: Take screenshots of each step for your records.

Canceling Your PCH Intelius Subscription by Phone

If you prefer to cancel by phone, follow these steps:

1. Call PCH Intelius customer support at (888) 245-1655.
2. Have your membership ID and account information ready.
3. Inform the representative that you wish to cancel your subscription.
4. Be polite but firm in your request.
5. Ask for a cancellation confirmation number or email.

Customer Service Hours: Monday to Friday, 7 AM to 5 PM PST

After Cancellation: What to Expect

Once you’ve successfully canceled your subscription:

1. Confirmation Emails: Look for an email confirming your cancellation.
2. Final Billing Cycle: You may still have access until the end of your current billing cycle.
3. Data Retention: Understand that PCH Intelius may retain some of your data as per their privacy policy.

Troubleshooting Common Issues

Experiencing issues with your PCH Intelius subscription? Here’s how to troubleshoot the most common problems.

Continued Charges After Cancellation

If you notice charges after cancellation:

1. Double-check your cancellation confirmation.
2. Contact PCH Intelius customer support immediately.
3. Consider disputing the charge with your bank or credit card company.

Refund Requests and Eligibility

PCH Intelius has a strict refund policy. However, you may be eligible for a refund if:

• You were charged for a subscription you didn’t authorize.
• The service was not as described.

To request a refund:

1. Contact customer support at support@mailer.intelius.com.
2. Provide your account details and reason for the refund request.
3. Be prepared to provide documentation if necessary.

Disputing Unauthorized Charges

If you believe you’ve been charged without authorization:

1. Contact your bank or credit card company immediately.
2. File a dispute for the unauthorized charges.
3. Provide any relevant documentation, including cancellation confirmations.

Protecting Your Privacy Post-Cancellation

After canceling your PCH Intelius subscription, take these steps to protect your privacy:

1. Request Data Deletion: Contact PCH Intelius to request the deletion of your personal data.
2. Monitor Your Credit Report: Keep an eye on your credit report for any suspicious activity.
3. Opt Out of Data Brokers: Use services like DeleteMe to opt out of other data broker services.

Alternatives to PCH Intelius

If you still need background check services, consider these alternatives:

Free Public Record Search Options

1. Local court websites
2. State-specific public record databases
3. Social media searches

Other Paid Background Check Services

1. BeenVerified
2. TruthFinder
3. Spokeo

DIY Methods for Information Gathering

1. Google searches
2. LinkedIn for professional information
3. Local library resources

Conclusion

Canceling your PCH Intelius subscription doesn’t have to be a daunting task. By following the steps outlined in this guide, you can navigate the process smoothly and protect your privacy. Remember to always read the terms of service carefully before signing up for any subscription-based service, and don’t hesitate to reach out to customer support if you encounter any issues.

Frequently Asked Questions

Here are answers to common questions you may have about canceling your PCH Intelius subscription and related services.

What does the PCH Intelius charge mean on my statement?

The charge on your statement represents your subscription fee for PCH Intelius services. It may appear as “PCH Intelius” or a similar variation.

How long does it take for cancellation to take effect?

Cancellation typically takes effect immediately, but you may retain access until the end of your current billing cycle.

Can I get a refund from Intelius?

Refunds are generally not provided unless there are exceptional circumstances, such as unauthorized charges or services not as described.

Why am I still being charged after cancellation?

If you’re still being charged, it’s possible that the cancellation wasn’t processed correctly. Contact PCH Intelius customer support immediately.

Is there a cancellation fee?

PCH Intelius typically doesn’t charge a cancellation fee, but always review your subscription terms to be sure.

How do I reach Intelius customer support?

You can reach PCH Intelius customer support at (888) 245-1655 or via email at support@mailer.intelius.com.

What happens to my personal information after I cancel?

PCH Intelius may retain some of your information as per their privacy policy. You can request data deletion separately.

By following this comprehensive guide, you should now be well-equipped to cancel your PCH Intelius subscription and understand the implications of doing so. Remember to always prioritize your privacy and make informed decisions about subscription services.