A few months ago, I found myself overwhelmed with too many streaming services, and ITVX was one I barely used. If you’re like me, trying to simplify your subscriptions, knowing how to cancel ITVX subscription across different platforms is essential.
Whether it’s due to budget concerns or simply not finding enough content, this guide will walk you through the exact steps to cancel your ITVX Premium on iOS, Android, Amazon, or directly through their website. Plus, I’ll cover refund policies, account deletion, and alternatives so you’re fully informed without any surprise fees or interruptions.
Important Points to Know Before Canceling ITVX
Before diving into the cancellation steps, there are several critical details every ITVX subscriber should know to avoid unnecessary charges and ensure a smooth experience.
First, ITVX operates on a billing cycle, which means that cancellation will stop future charges, but you’ll retain access to the Premium features until the end of your current billing period. For instance, if your billing date is on the 15th and you cancel on the 10th, you’ll still have access until the 15th without any additional charges.
Another point to consider is device dependency. If you signed up for ITVX Premium through a third-party provider, such as Apple, Google Play, or Amazon, you’ll need to cancel via that specific platform. ITVX does not manage third-party subscriptions directly, so attempting to cancel through ITVX’s website will not impact subscriptions linked to these external services.
Will I Lose Access to ITVX Content?
After canceling ITVX Premium, you won’t lose access immediately. Your account will revert to the free plan at the end of the billing cycle. As a free user, you can continue watching ITVX’s ad-supported content, though you will lose exclusive content reserved for Premium subscribers. This can be useful if you still enjoy some ITVX content but no longer want to pay for Premium.
How to Cancel ITVX Subscription on All Platforms
Canceling your ITVX Premium subscription depends on where and how you initially signed up. Below, we cover the cancellation methods for each platform in detail.
Canceling ITVX Subscription from the Website
If you subscribed to ITVX Premium through the ITVX website, you can follow these steps to cancel directly from their platform:
- Start by signing in to your ITVX account on their website. This is essential, as canceling via the website requires direct access to your account’s Account Settings.
- Once logged in, navigate to the Account Settings page, which you can usually find by clicking on your profile icon.
- In the Account Settings menu, select Manage Subscription. This section will display the details of your current subscription and give you the option to manage or cancel it.
- Select Cancel Subscription and follow the on-screen prompts to confirm your decision. Some additional confirmations may appear to ensure you genuinely wish to end the service.
After canceling, ITVX will send a confirmation email to your registered address. It’s a good idea to keep this email as proof of cancellation, as it can be helpful if there are any billing discrepancies later on.
Canceling ITVX Subscription on iOS (Apple ID)
For users who subscribed to ITVX through their Apple ID, cancellation must be handled through Apple’s Subscription Management settings.
- Open the Settings app on your iOS device and tap on your Apple ID name at the top of the page.
- From the Apple ID menu, select Subscriptions. This will take you to a list of all active and expired subscriptions linked to your Apple ID.
- Find ITVX Premium in the list of subscriptions, then tap on it to open the subscription details.
- Tap Cancel Subscription and confirm the cancellation if prompted.
You’ll receive a notification email from Apple confirming your cancellation. This email serves as official confirmation, so save it for your records.
“Subscription management with Apple ID can make things easier, but it’s important to follow through with each step to avoid any billing issues.”
Canceling ITVX Subscription on Android (Google Play)
If you signed up for ITVX Premium through the Google Play Store on an Android device, here’s how to cancel:
- Open the Google Play Store on your Android device and tap on your profile icon in the top-right corner.
- Select Payments & Subscriptions and then go to Subscriptions. Here, you’ll see a list of all the subscriptions tied to your Google account.
- Locate ITVX Premium from the list and tap on it to view the subscription details.
- Select Cancel Subscription and follow the prompts to finalize the process.
Just like with Apple, Google Play will send a confirmation email to verify that the subscription was successfully canceled.
Canceling ITVX Subscription via Amazon Prime
If you’re an Amazon user who added ITVX as an Amazon Prime Channel, the cancellation process is different:
- Start by logging into your Amazon account on a web browser.
- Navigate to Account & Lists and select Memberships & Subscriptions. Here, you’ll find a list of channels and services linked to your Amazon account.
- Find ITVX Premium and select Cancel Channel to remove it from your subscriptions.
- Confirm the cancellation to ensure you’re not charged for the next billing cycle.
After cancellation, check your email for a confirmation from Amazon, which will provide documentation for your records.
ITVX Subscription Pricing and Trial Details
Before canceling your ITVX subscription, it’s essential to understand the pricing structure and what each subscription tier offers. ITVX offers both free and premium plans, each with distinct benefits. The free plan, while providing access to a limited content library, includes ads, so users might want to upgrade to the Premium plan for uninterrupted viewing. Meanwhile, ITVX Premium offers an ad-free experience, providing access to ITV’s complete catalog, including exclusive shows and series that are unavailable on the free plan.
| Subscription Plan | Monthly Cost | Annual Cost | Features |
|---|---|---|---|
| ITVX Free | Free | Free | Ad-supported content, limited access |
| ITVX Premium | £5.99 | £59.99 | Ad-free content, full library access |
ITVX 7-Day Free Trial
New subscribers to ITVX Premium can explore the service risk-free with a 7-day free trial. During this trial, users gain full access to the platform’s Premium content without ads, giving them a chance to experience the service before committing to a paid subscription. However, it’s crucial to remember that this trial will automatically renew into a paid subscription unless it’s canceled before the end of the trial period.
Tip: Set a calendar reminder a day or two before your trial ends if you’re uncertain about keeping ITVX Premium. This way, you won’t be caught off guard with an automatic payment if you decide to cancel.
How to Delete Your ITVX Account
If you’re interested in permanently deleting your ITVX account rather than just canceling the subscription, there are specific steps to follow. Keep in mind that this action is irreversible and will erase your account data, preferences, and watch history.
To delete your ITVX account:
- Reach out to ITVX’s Customer Support. Account deletion is not an option available directly on the website or app, so a support request is necessary.
- Request a full account deletion in your message and confirm your identity if asked.
- Once the process is complete, ITVX will delete your account and send a final confirmation email.
Requesting an ITVX Refund
Refunds for ITVX subscriptions vary depending on where you signed up. Generally, refunds are not automatic, so you’ll need to submit a request to either ITVX or the third-party provider you used.
| Subscription Platform | Refund Policy |
|---|---|
| ITVX Website | Refunds are case-by-case and not guaranteed |
| Apple iOS (Apple ID) | Refunds handled directly by Apple Support |
| Google Play | Refund requests handled via Google Play support |
| Amazon Prime | Amazon support assists with refund requests |
Requesting Refunds through Different Platforms
- For ITVX Website: Go to the Help section on ITVX’s website and navigate to Customer Support. Explain your situation and submit a refund request.
- For Apple Purchases: Apple handles all refund requests for subscriptions made through the App Store. Visit Report a Problem on Apple’s website, log in, and find ITVX in your purchase history to initiate a refund request.
- For Google Play: Access your Order History on Google Play and use the Report a Problem option to submit a refund request.
- For Amazon Prime Channels: Contact Amazon support to explain your need for a refund. Amazon support will review your request based on their policies.
Refunds are typically issued for technical issues, double-billing errors, or accidental charges.
Exploring Alternatives to ITVX
After canceling ITVX, you might be interested in exploring other streaming platforms with similar or even expanded libraries. Here’s a quick look at some popular options:
| Service | Features | Price |
|---|---|---|
| BBC iPlayer | Free, British content, ad-supported | Free |
| All 4 | Ad-supported, British shows | Free |
| Netflix | International content, original series | £6.99 – £15.99 |
| Amazon Prime Video | Originals, movies, add-on channels | £8.99 |
| Disney+ | Family content, Disney exclusives | £7.99 |
Each of these services has its unique offerings, making them suitable replacements for ITVX depending on your viewing preferences.
Conclusion
Canceling your ITVX subscription can be straightforward if you follow the appropriate steps based on your device and subscription platform. Remember to retain cancellation confirmation emails, and consider alternative streaming services if you still want access to quality shows and movies.
From managing subscriptions directly on the ITVX website to navigating third-party cancellations, this guide aims to make every step clear and simple. Now that you’re equipped with detailed instructions, handling your ITVX Premium subscription can be done confidently and hassle-free.
FAQs
How Do I Remove ITVX Subscription from My Apple ID?
To remove your ITVX subscription linked to an Apple ID, open Settings on your iOS device, tap your Apple ID at the top, then select Subscriptions. Find ITVX Premium, tap it, and choose Cancel Subscription to confirm.
Can I Get a Refund After Canceling My ITVX Subscription?
Refunds aren’t automatically issued after cancellation. However, you can request one through the platform you subscribed with, like Apple, Google Play, or directly through ITVX Customer Support, though approval depends on specific policies.
Will I Lose Access to Premium Content Immediately After Canceling ITVX?
No, you’ll retain access to ITVX Premium content until the end of your billing cycle. Afterward, your account will revert to the free, ad-supported ITVX version, allowing you to still enjoy limited content.
Joseph Dean is a dedicated author at Techy Nomy, specializing in creating easy-to-follow guides on how to cancel and activate various subscriptions. With a passion for simplifying the digital experience, Joseph delivers clear and concise content to help readers manage their services efficiently.