A while back, I signed up for CVS CarePass, thinking the perks would be a game changer for my health needs. But over time, I realized I wasn’t using the benefits enough to justify the cost. If you’re in the same boat and looking to cancel your CVS CarePass membership, you’re not alone.
Whether it’s to cut back on spending or simplify your subscriptions, canceling your membership is easy and can be done through several methods. In this guide, we’ll walk through each option and help you decide if canceling is the right move for you.
What Is CVS CarePass?
CVS CarePass is a membership program from CVS Pharmacy. It aims to make healthcare more affordable for frequent shoppers. The program charges a monthly or annual fee in exchange for various benefits. These benefits include discounts on CVS Health products and free prescription delivery. For those who often buy health products or need prescription refills, CarePass can be convenient and cost-saving.
Key Benefits of CVS CarePass Membership
- Monthly $10 Promotional Rewards: CarePass members receive a $10 reward every month, which can be used on nearly all CVS purchases, both in-store and online. This benefit alone can offset the monthly fee if used consistently.
- Free Prescription Delivery: CarePass includes free one- to two-day delivery for prescription medications, and in some areas, same-day delivery is available.
- 24/7 Helpline Access: CarePass members have access to a 24×7 helpline, allowing them to consult with a pharmacist anytime they have questions or concerns about their medications.
- Discounts on CVS Health Products: Members enjoy a 20% discount on all CVS Health brand items, which includes everything from over-the-counter medication to personal care products.
Pricing Breakdown
| Plan Type | Monthly Cost | Annual Cost (saves $12) |
|---|---|---|
| Monthly | $5 per month | N/A |
| Annual | N/A | $48 per year |
These benefits make CarePass a strong option for many, but not everyone finds they’re getting their money’s worth. If you’re considering canceling, read on to explore all the available options for managing or terminating your membership.
Step-by-Step Guide: How to Cancel CVS CarePass Membership
Cancelling a CVS CarePass membership is straightforward, with multiple options available depending on your preferred communication method. Below, we’ll go through each cancellation option in detail, so you can choose the one that best suits your needs.
Cancel CVS CarePass via Phone
Canceling by phone is an effective option for those who want real-time assistance with the membership cancellation process. Speaking directly with a CVS customer service representative can provide immediate confirmation and allow you to address any questions or concerns about potential refunds, remaining benefits, or account changes.
How to Cancel by Phone
To cancel your CarePass membership over the phone, call the CVS CarePass customer support line at 1-833-320-CARE (2273). When prompted, provide your account details such as your CarePass membership ID, personal information, and any other details the representative might require for identity verification. State clearly that you wish to cancel your membership and confirm that the cancellation is processed immediately.
You may also ask about any partial refunds if you paid for an annual membership but are canceling mid-year. After you’ve completed the call, note the representative’s name and the cancellation confirmation date as a record of your request.
Cancel CVS CarePass via Email
If you prefer a written record of your cancellation request, opting to cancel via email may be the best choice. This method is also beneficial if you don’t have time for a phone call or want a traceable record of your request.
How to Cancel by Email
To initiate a cancellation via email, send a message to customercare@cvs.com with a clear subject line, such as “Cancel CVS CarePass Membership.” In the body of your email, provide the necessary details, including your CarePass membership ID, name, and contact information. Specify that you want to cancel your subscription and include any further questions you might have regarding refunds or the use of your final rewards.
It may take a few days for CVS to respond and confirm your cancellation, so plan accordingly if your renewal date is approaching. Once you receive confirmation, save the email as proof of your request and record the date of cancellation for future reference.
Cancel CVS CarePass on the CVS Website or App
For those who manage their subscriptions online, canceling directly through the CVS website or app is a simple and quick option. This method is particularly useful if you’re familiar with the CVS digital platform.
How to Cancel on the Website or App
- Visit the CVS website or open the CVS app on your mobile device.
- Sign in to your CVS account using your login credentials.
- Navigate to the “Account” section, and find “Manage Membership” under your CarePass membership details.
- From here, locate the “Cancel Membership” option and follow the on-screen prompts to complete your cancellation.
You should receive an immediate confirmation on-screen, and CVS may also send you an email verifying that your membership has been canceled. Be sure to check your email and account settings to confirm the cancellation was successful.
Cancel CVS CarePass In-Store
Another option for canceling your CarePass membership is to do so in person at a CVS Pharmacy location. This is a good choice if you prefer to handle things face-to-face or if you’re already planning to visit a CVS store.
How to Cancel In-Store
To cancel in-store, simply go to the customer service desk and let the representative know you want to cancel your CarePass membership. Be prepared to provide your membership ID and identification for verification. The store associate will process the cancellation on your behalf, and you can receive confirmation on-site.
Considerations Before You Cancel
Before canceling your CVS CarePass, consider the benefits you’ll lose, the refund policy for unused months, and how to avoid auto-renewal.
Loss of Membership Benefits
When you cancel your CVS CarePass, you lose access to the benefits that come with the program, such as the monthly $10 promotional reward, free prescription delivery, and discounts on CVS Health products. For some, the membership costs may be justified by these perks, so consider whether there are any unused rewards or discounts that you could take advantage of before finalizing the cancellation.
Refund Policy
If you paid for an annual membership and decide to cancel before the term is complete, be sure to ask about CVS’s refund policy. While CVS does not guarantee refunds on CarePass memberships, they may offer a partial refund for unused months depending on the timing and circumstances of your cancellation. Always confirm this directly with CVS support if it applies to your case.
Automatic Renewal
Many CarePass memberships are set up with auto-renewal, meaning they automatically renew at the end of each billing period. Make sure that auto-renewal is disabled during the cancellation process to avoid any future charges after you’ve canceled.
Alternatives to CVS CarePass
If you’re looking to switch from CVS CarePass but still want the convenience of discounted health products, medication delivery, or loyalty rewards, there are several alternatives to consider. Here’s a comparison of some popular programs that may serve as effective substitutes for CarePass.
| Program | Benefits | Monthly/Annual Fee |
|---|---|---|
| Walmart+ | Free delivery, member discounts, access to Walmart’s network | $12.95/month or $98/year |
| Amazon Prime | Free two-day shipping, Amazon Pharmacy discounts, Whole Foods savings | $14.99/month or $139/year |
| GoodRx Gold | Prescription discounts at major pharmacies | $5.99/month |
| Walgreens Balance Rewards | Earn points on purchases, redeemable for Walgreens discounts | Free |
| PillPack by Amazon Pharmacy | Monthly medication delivery, support for prescriptions | Varies |
Wrapping Up
If you find that CVS CarePass no longer meets your needs, canceling the membership is a simple process, with multiple options available. Whether you prefer to cancel via phone, email, website, or in person, each method provides a clear path to ending your subscription. Before making the final decision, consider the valuable benefits you’re currently enjoying, such as monthly rewards, free prescription delivery, and 24/7 pharmacist access. If CarePass isn’t right for you, explore alternatives like Walmart+, Amazon Prime, or GoodRx Gold to continue enjoying similar advantages. Ensure you follow the proper steps to avoid unexpected charges and make the transition smooth.
Frequently Asked Questions
How Can I Get CVS CarePass for Free?
Occasionally, CVS offers a free trial of the CarePass membership, allowing new members to try out the program at no charge for a month. Check with CVS customer service or the website to see if this promotion is currently available.
How Do I Contact CVS CarePass Customer Service?
You can reach CVS CarePass customer service by calling 1-833-320-CARE (2273) or by emailing customercare@cvs.com. If you prefer in-person help, you can also visit a CVS Pharmacy location.
Joseph Dean is a dedicated author at Techy Nomy, specializing in creating easy-to-follow guides on how to cancel and activate various subscriptions. With a passion for simplifying the digital experience, Joseph delivers clear and concise content to help readers manage their services efficiently.