How To Cancel BeenVerified Account?

Joseph Dean

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I remember the first time I used BeenVerified—it was to run a background check on a potential roommate. The service provided everything I needed, from address history to criminal records, and even social media profiles. But eventually, my needs changed, and I no longer needed the service. That’s when I wondered, how to cancel a BeenVerified account?

Whether it’s due to the cost, shifting priorities, or privacy concerns, canceling your subscription can save you money when you no longer need it. In this guide, I’ll walk you through the steps to cancel your BeenVerified account, discuss refund policies, data retention, and provide some helpful alternatives.

What to Know Before Canceling

Canceling a BeenVerified account can be a straightforward process, but before you take any steps, it’s essential to be aware of a few key points:

  1. Access Loss: Once you cancel, you lose all access to previously generated reports and searches. This means any background check results, public records, or saved information will no longer be accessible. If you need to keep this information, make sure to download any critical reports before finalizing your cancellation.
  2. Billing and Renewal Considerations: BeenVerified subscriptions operate on an auto-renewal basis. If your cancellation request isn’t processed before your renewal date, you may still be charged for the upcoming billing period. To avoid this, check your billing address and payment details and initiate the cancellation at least a few days before your renewal date.
  3. Trial Periods and Grace Periods: Some users may be on a free trial or within a grace period. If this applies to you, make sure to cancel before the trial ends to avoid being automatically enrolled in the monthly plan. A common tip is to set a reminder or an alert a day or two before the trial expiration.

How to Cancel BeenVerified Subscription: Step-by-Step

Follow these simple steps to cancel your BeenVerified subscription, whether online, via phone, or email, to ensure a smooth cancellation process without extra fees.

Canceling BeenVerified Online

To cancel BeenVerified online is simple and can be done directly through the website:

  1. Log In to Your Account: Start by visiting the BeenVerified site and logging into your account using your credentials.
  2. Navigate to Subscription Settings: Once logged in, go to the “Account” or “Settings” section. Here, you should see options related to your subscription.
  3. Select ‘Cancel Subscription’: Choose the option to cancel. The website may ask you to confirm your choice and answer a few questions on why you’re canceling. Follow the prompts to complete the cancellation.
  4. Check for a Confirmation Message: After you cancel, you should receive a confirmation message via email. Keep this email in your records as proof of cancellation. If there are any billing issues, this message can help resolve them.

Canceling BeenVerified via Phone Call

If you prefer speaking to a representative, you can also cancel your subscription by calling customer support.

  • Customer Support Contact: Call BeenVerified’s customer service line. You can find the latest contact number on their official website.
  • Verify Your Information: The representative will likely ask for your Member ID and billing details to verify your account. Be ready with this information to streamline the process.
  • Ask for Confirmation: Request a confirmation message to ensure that your subscription has been officially canceled.

Canceling BeenVerified via Email

For those who prefer email over phone calls or online forms, here’s how to cancel BeenVerified via email:

  • Email Customer Support: Compose an email to BeenVerified’s customer service email address, which is available on their website.
  • Include Key Details: In your email, be sure to include your Membership ID, billing address, and reason for cancellation to help expedite the process.
  • Request Confirmation: Ask the representative to reply with a cancellation confirmation, which serves as a documented proof of your cancellation request.

Canceling BeenVerified on iOS (Apple Subscriptions)

If you subscribed via the App Store on an iOS device, you’ll need to cancel through Apple’s subscription settings:

  1. Open Settings: Go to your iPhone or iPad’s “Settings” menu.
  2. Select Your Apple ID: Tap on your name at the top to access your Apple ID settings.
  3. Go to Subscriptions: Here, select “Subscriptions,” and find BeenVerified from the list of active subscriptions.
  4. Tap Cancel Subscription: Confirm your cancellation. This action will prevent future charges from Apple directly.

BeenVerified Subscription Overview

Here’s a quick breakdown of BeenVerified’s subscription plans and features to help you decide which option best fits your needs.

How Does BeenVerified Work?

BeenVerified compiles data from multiple public sources to provide comprehensive background checks. With an account, users can conduct searches by name, phone number, or address to uncover details like criminal records, property history, and contact information. It’s often used for personal security, due diligence on new acquaintances, or even reconnecting with old friends.

Subscription Plans and Renewal Terms

BeenVerified currently offers two main subscription options:

Subscriptions renew automatically, meaning charges continue unless you take steps to cancel. Note that there may be a case-by-case policy when it comes to partial refunds if you cancel partway through the term.

Does BeenVerified Offer a Free Trial?

Sometimes, BeenVerified offers a free trial to new users, typically for a limited period. This trial period automatically converts into a paid subscription if not canceled on time. For those on a free trial, remember to verify your subscription details and cancellation deadlines to prevent unexpected charges.

Does BeenVerified Offer Refunds?

BeenVerified’s refund policy is handled on a case-by-case basis. Generally, they do not offer refunds unless there has been a billing mistake. However, in certain cases, users may qualify for a prorated refund if they cancel early within the billing cycle. It’s a good idea to reach out to BeenVerified’s customer support and explain your situation if you think you qualify.

How to Permanently Delete Your BeenVerified Account

For users concerned about data privacy or who want to ensure their data is removed from BeenVerified’s systems, deleting the account can be a worthwhile step. Follow these steps to request permanent data deletion:

  1. Contact BeenVerified Support: Send an email to their support team requesting data deletion. Be clear that you want your personal information removed and the account deactivated.
  2. Include Membership Details: Providing your Member ID and registered email will help expedite the deletion process.
  3. Confirm Data Deletion: Ask the representative to confirm that your data will be deleted in compliance with BeenVerified’s privacy policy. This confirmation ensures that your user information and public data searches are removed.

Why Am I Still Being Charged?

Occasionally, users report unexpected charges even after attempting to cancel. Here’s what might be happening:

  • Auto-Renewal Overlap: If you’re close to the renewal date, a pending charge may still process. This is why it’s critical to initiate cancellation well before your next billing date.
  • Duplicate Subscriptions: Sometimes, users accidentally subscribe multiple times. Be sure to check your account thoroughly or ask customer service to confirm you have no duplicate accounts.
  • Grace Period Delay: Some cancellations may require up to 48 hours to process fully. If you still see charges after this time, contact customer service to investigate further.

BeenVerified Alternatives to Consider

If you’re canceling BeenVerified but still need background check services, here are some popular alternatives:

Conclusion

Canceling your BeenVerified account can be a straightforward process, but it’s important to ensure that you follow the right steps to avoid unnecessary charges. Whether your priorities have shifted, or you simply want to cut back on expenses, taking the time to cancel correctly will help you avoid any future billing issues. Make sure to download any important reports before canceling, as you’ll lose access to all data once the subscription is officially terminated. Also, keep a record of your cancellation confirmation in case any billing disputes arise.

Frequently Asked Questions

Can I get a refund if I cancel mid-subscription?

Refunds are typically unavailable unless there’s a billing error. Contact customer support to discuss specific cases.

Will I lose access immediately after cancellation?

Yes, you’ll lose access to all BeenVerified reports and services as soon as the cancellation is confirmed.

How long does it take to process a cancellation?

Most cancellations are processed immediately, but some may take up to 48 hours. Keep your confirmation email as proof.

Is there a way to contact BeenVerified for troubleshooting

Yes, you can reach BeenVerified’s customer service team via phone or email.

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