A while back, I decided it was time to hit pause on my AG1 subscription. I loved the energy boost, but my budget was feeling the pinch, and I wanted to see if I could go without it for a while. That’s when I realized, how exactly do you go about canceling it? If you’re in the same boat—whether it’s to save a few bucks, switch to a new supplement, or just take a breather—knowing how to cancel AG1 subscription smoothly can make all the difference. This guide covers every step of the process, so you can manage your AG1 account confidently and without any hassle.
Understanding AG1 Subscription Plans and Costs
AG1, also known as Athletic Greens, offers multiple subscription options, giving customers flexibility in how they receive their green powder supplements. Knowing the exact structure of these subscription plans can help you better understand what you’re canceling and any charges involved.
AG1 offers three main types of plans:
- Monthly Single Pouch: This is a subscription for one pouch per month, set at $79 and auto-renewed monthly. It’s ideal for individual users looking to commit long-term but with monthly payments.
- Monthly Double Pouch: Priced at $149 per month, this plan sends two pouches every month at a slight discount. This plan can work well for households or for those who consume AG1 more frequently.
- One-Time Purchase: If you’d rather avoid recurring payments, AG1 also offers a one-time purchase for $99 per pouch. This option doesn’t auto-renew, so there’s no cancellation necessary if you only want a single supply.
Each plan is billed at regular intervals based on the subscription type. Knowing which plan you’ve signed up for can also help determine eligibility for refunds or adjustments in billing cycles if you cancel before the next scheduled renewal.
Before Canceling Your AG1 Subscription
Before you make a final decision, there are some important considerations that can impact your experience post-cancellation. Here’s a closer look:
- Refund Eligibility: Not all canceled subscriptions are eligible for refunds. AG1 offers a 90-day money-back guarantee on initial orders, but this may only apply if the product is unused or unopened. For subsequent orders, refunds might only be available for unopened products and within a specific time frame.
- Subscription Pausing: If you’re considering canceling because you have extra supply or are going on a short break, consider pausing your subscription instead. AG1 allows customers to put their subscriptions on hold, which can be beneficial if you plan to resume later.
- Access to Future Discounts: Canceling your subscription can sometimes mean losing eligibility for future promotions. AG1 often runs discounts and special offers for existing subscribers, so it’s worth considering how your cancellation might affect any ongoing perks.
Tip: If you’re unsure, contact AG1 Customer Service for advice on the best option. They may even offer you a discount if you’re on the fence about canceling.
Step-by-Step Guide to Canceling Your AG1 Subscription
Canceling through the AG1 Subscription Portal is a straightforward and commonly used method. Here’s how you can do it step-by-step:
- Log in to Your Account: Start by visiting the official AG1 website and logging in. Make sure you’re using the email address associated with your subscription to access your account smoothly.
- Access Subscription Settings: After logging in, navigate to your account settings. Look for the “Manage Subscriptions” section, typically under your profile or account dashboard.
- Select Cancel Option: Choose the specific subscription you wish to cancel. When you click on it, an option to cancel should appear. Follow the prompts, as AG1 may offer to pause or downgrade your subscription as an alternative.
- Confirmation and Record Keeping: Once your cancellation is complete, AG1 will send a confirmation email. Be sure to save this for your records, as it serves as proof of your cancellation.
“Canceling online was straightforward; they even offered to pause my subscription instead of canceling, which was nice if I change my mind later.” – Customer Review
How to Cancel AG1 Subscription via Phone
If you’d prefer to speak directly with a representative, you can cancel your AG1 subscription by calling their Customer Happiness Team. Here’s the process:
Call the Support Line: Dial 1-888-390-4029 during business hours (usually 9 am – 5 pm ET). This connects you with an AG1 support agent who can handle your cancellation request.
Provide Your Information: Be ready to share account details, including your name, email address, and the specific subscription plan. Clearly state your intention to cancel to avoid any misunderstandings. You might also inquire about alternatives, such as pausing the subscription if that fits your needs better.
Get Confirmation: Request that the representative emails you a confirmation of the cancellation. This step is essential to prevent any future billing surprises.
How to Cancel AG1 Subscription via Email
Another cancellation option is to contact AG1’s support team through email. Here’s how to make sure your email cancellation goes smoothly:
- Send to the Correct Address: Use the email support@athleticgreens.com to submit your cancellation request.
- Compose a Clear Request: In the subject line, write “AG1 Subscription Cancellation Request.” In the body, mention your full name, the email linked to your account, and your subscription details. Politely state your intention to cancel and ask for a confirmation email to finalize the request.
- Sample Email Template:
Subject: AG1 Subscription Cancellation Request
Dear AG1 Customer Support,
I am writing to request the cancellation of my AG1 subscription. My account information is as follows:
- Name:
- Email:
I would appreciate a confirmation of this cancellation. Thank you for your assistance.
Best regards,
[Your Name]
Email requests may take a bit longer, so plan accordingly if your billing date is coming up soon.
Consumer Feedback on the AG1 Cancellation Process
Many AG1 users share mixed reviews about their experience with the cancellation process. Here’s a quick look at some of the most common experiences:
Some customers find the process straightforward, especially when canceling through the online portal or via phone. For others, canceling through email can sometimes be slower, with confirmations taking up to a few business days.
Common Challenges:
- Waiting Time: Some users reported longer response times via email, with delays in receiving confirmation.
- Miscommunication: A few consumers experienced issues where their subscription was paused instead of fully canceled.
Tips from Customers:
- Use the online method if you need a quick cancellation.
- Always request a written confirmation to ensure the cancellation is complete.
AG1 Refund Policy and How to Request a Refund
AG1’s refund policy is fairly straightforward but has specific eligibility rules. Here’s what you need to know if you’re hoping for a refund:
First-Time Customers: AG1 offers a 90-day money-back guarantee for new customers. If you’re unsatisfied with the product, you can return it within this period for a full refund.
Returning Customers: Refunds for recurring orders are less flexible. Generally, only unopened and unused products are eligible for refunds, and you’ll need to initiate the return within a certain timeframe.
Steps to Claim a Refund
- Contact Customer Support: Start by reaching out via phone or email. Inform the team of your intention to return the product for a refund, and ask about the return address.
- Prepare Product for Return: AG1 may request that you send back any remaining product. Be sure to package it securely and use a trackable shipping option.
- Wait for Processing: Refunds usually take 5-7 business days to process once AG1 has received the returned product. The refund will be issued back to your original payment method.
Alternatives to AG1: Other Health Supplements to Consider
Tip: Keep any shipping receipts until the refund is processed, in case of delays or issues.
If you’re canceling AG1 but still want a quality green powder or supplement, there are several popular options to choose from. Here’s a look at some alternatives to AG1:
Alternative | Description | Price |
---|---|---|
Garden of Life Perfect Food | Includes a range of greens and whole foods | $35 |
Live it Up Supergreens | Known for high fiber and probiotic content | $40 |
Bloom Greens & Superfoods | Affordable, packed with antioxidants | $39 |
Naked Nutrition Naked Greens | Transparent ingredient list and mild flavor | $44 |
LMNT Recharge | Electrolyte supplement without added sugars | $45 |
Ritual Essential | Multivitamin designed for men and women | $35 |
Each of these products offers its own unique benefits, and the best choice depends on your health goals. Some, like Live it Up Supergreens,
focus on gut health, while others, such as Ritual Essential, serve as an all-purpose multivitamin.
Conclusion
Choosing to cancel your AG1 subscription can feel like a big decision, especially if you’ve come to rely on the benefits of this well-regarded green supplement. However, the cancellation process itself is straightforward, with multiple options available to suit your preferences—whether that’s online, via phone, or through email. Be sure to consider alternatives if you’re still looking for a daily green supplement to support your health journey.
Frequently Asked Questions
Is Athletic Greens Worth It?
AG1 (Athletic Greens) can be worth it for many people, especially those looking for a convenient, all-in-one supplement packed with vitamins, minerals, and probiotics. It’s a favorite among busy professionals, athletes, and individuals aiming for holistic health support. However, whether it’s “worth it” depends on your specific health needs, dietary gaps, and budget.
What Are the Negative Side Effects of AG1?
While AG1 is designed to be well-tolerated, some users report mild side effects such as nausea, bloating, and an upset stomach, particularly when first starting out. These side effects are usually temporary and may be minimized by starting with a half-serving to allow your body to adjust. If you experience prolonged discomfort, consult a healthcare provider to determine if AG1 is right for you.
Is AG1 FDA Approved?
No, AG1 is not FDA-approved. However, the product is NSF Certified for Sport, which means it meets strict quality and safety standards for athletes. The NSF certification is a widely respected credential, often considered a strong assurance of safety for dietary supplements, especially for competitive athletes and health-conscious users.
Can I Get a Refund if I Cancel My Subscription?
Yes, refunds are possible under certain conditions. AG1 offers a 90-day money-back guarantee for first-time customers on initial orders. If you’re canceling after your first order, unopened products may still be eligible for a refund, provided you meet their specific criteria. Contact AG1 customer service for clarification on your refund eligibility.
How Long Does It Take to Process a Cancellation?
AG1 cancellation processing times can vary by method. Canceling through the online portal typically takes effect immediately, whereas phone and email cancellations may require a 1-2 day processing period. Always check your email for confirmation to ensure the cancellation has been finalized.
Joseph Dean is a dedicated author at Techy Nomy, specializing in creating easy-to-follow guides on how to cancel and activate various subscriptions. With a passion for simplifying the digital experience, Joseph delivers clear and concise content to help readers manage their services efficiently.